Code of Ethics

This Code of Ethics sets out the standards of conduct we expect from everyone working on behalf of Masterfound Security Group — employees, supervisors, and management alike — in how we treat clients, colleagues, and the public.

Our conduct is guided by the values that have shaped our company since 2017: Professionalism, Discipline, Quality, Integrity, Teamwork, Honesty, Hard Work, and Self Drive. These values apply on every shift, at every site, and in every interaction with a client or member of the public.

All personnel are expected to: treat clients, colleagues, and members of the public with courtesy and respect; perform duties honestly and to the standard expected of a licensed security professional; refrain from discrimination or harassment of any kind; remain professional and sober while on duty; and follow site-specific instructions and applicable law at all times.

Personnel must avoid situations where personal interests could conflict, or appear to conflict, with their duties — for example, a financial interest in a client's business, or a personal relationship that could compromise objectivity — and must disclose any such situation to management.

Personnel may not solicit gifts, payments, or favours from clients or members of the public in connection with their duties. Modest, occasional hospitality offered in the ordinary course of a professional relationship may be acceptable, but anything that could reasonably be seen as an attempt to influence performance of duty must be declined and reported. See our Anti-Bribery & Anti-Corruption Policy.

Anyone who becomes aware of conduct that breaches this Code — whether a client, colleague, or member of the public — is encouraged to report it. See our Whistleblower Policy for how to raise a concern, including anonymously, and the protections available to you.

Questions about this policy can be directed to info@masterfound.co.ke or 0733 55 44 89.